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We Stand Behind Our Products
Global Repair Network
Our repairs can be made all over the globe. Simple fixes may even be made at your nearest TUMI Store. We train and equip our associates to provide select repairs on-site.
Loaner Program
Our clients are always on the move, and we don’t want them to miss a beat. If your luggage or bag needs to be sent out for repair, stores can provide a loaner depending on availability so you can get back on the road.
Customer Service
We are experts at handling the unexpected, and we are on standby with solutions and services. Just a call, email, or chat away, reach out if you hit a bump in the road so we can help make it right.
The TUMI Difference
Design excellence, superior quality, technical innovation, functional superiority, and world-class customer service inspires everything we do. These five pillars have made us the leading lifestyle and accessories brand travelers depend on.
TUMI Tracer® Number
All our luggage and bags come with a TUMI Tracer® number. Register this unique serial code to enjoy the full benefit of your item’s 2 or 5 year Warranty, helping us to authenticate your piece and trace its history. Please visit https://www.tumi.com/tumi-tracer/ to register your TUMI.
Alpha Collection
19 Degree Lite Collection
Alpha Bravo Collection
Tegra-Lite® Collection
Turin
Alpha Bravo Collection
Turin
Alpha Accessories
